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AI and Job Automation: Separating Myth from Reality for Today's Professionals

Allied OneSource • October 25, 2023

Artificial Intelligence (AI) captured the attention of many businesses and professionals, some in awe and some in fear. If the latter finds you fearing job displacement due to automation, have you considered leveraging it instead? 


Let's debunk here the myths that have been going around and shed light to artificial intelligence facts instead. This can help instill confidence in embracing AI's potential to propel your career forward. 


The Reality: How Artificial Intelligence is Shaping Work Today 

AI is now changing the way we work. Things are becoming streamlined and more efficient as we adopt AI in our processes. Here are some of the ways artificial intelligence is shaping work and enhancing overall productivity. 


Enhancing solutions and cultivating ideas. 

AI can serve as a virtual aid, operating much like a personal assistant. For instance, platforms like ChatGPT can be given prompts to process and provide you with information and answers you need. 


It can also help you generate new ideas and brainstorm when you don’t have another person to exchange your thoughts with. With artificial intelligence, you can craft article outlines or generate content for your social media posts. 


Related Reading: The Power of Continuous Learning: Invest in Your Professional Growth 


Corrects biases and improves accuracy. 

AI excels at identifying issues that people might miss. It adeptly detects inaccuracies in text and mitigates biases and preconceptions. 


When it comes to data analysis, AI assists analysts in comprehensive, unbiased interpretation. They offer a broader perspective filled with finer details. This technology empowers analysts and professionals to perceive solutions and outcomes beyond their personal stories and experiences. This in turn results in more inclusive outcomes across various domains and sectors. 


Encourages AI fluency. 

While some individuals are already embracing AI in their work, others find it daunting and hesitate to adopt it. However, for those who delay acquiring this technological skill, they might get left behind. Generative AI is already becoming more pronounced in the workplace. And it encourages employees to embrace its use to avoid lagging behind. 


Instead, think of artificial intelligence as a complementary addition to your existing skill set. As you master this technology, you’ll position yourself ahead of the curve and gain a significant advantage in your profession. 


Automates repetitive tasks and improves safety. 

AI is also of great help in taking charge of repetitive task particularly in the context of: 

  • Data entry and processing - This is useful in tasks like updating spreadsheets, databases, and CRM systems. 
  • Customer support - AI chatbots can handle routine customer queries and interactions to provide instant responses and assistance around the clock. 
  • IT troubleshooting - AI-driven IT support systems can diagnose and resolve technical issues without manual intervention. 
  • Inventory management - Artificial intelligence can predict demand patterns and optimize inventory levels, automating the process of restocking and reducing overstocking or understocking issues. 

 
When it comes to safety, integrated systems are tapping into AI-powered advancements that boost cloud integration platforms and the growing number of mobile devices with access control such as biometric and touchless options. Deep learning also plays a crucial role in automating tasks through its ability to analyze and process large volumes of data. 


It can be used to develop models that automate tasks such as candidate screening, enhancing efficiency and reducing human bias. Automation is now making workplace safety more effective by allowing businesses to support their teams and mitigate risks. 


Truths to Learn: Addressing AI Myths 

If uncertainty surrounds your perception of AI and its practical applications, let's dispel the misconceptions on its potential. Once you absorb these truths about artificial intelligence, you'll likely find them valuable. 


"AI isn't capable of making decisions." 

Contrary to this notion, AI can analyze vast datasets and generate insights and recommendations for human analysts, particularly in data analytics and business intelligence contexts. While it may lack autonomous creative capabilities, it can make logical decisions fueled by data that exceeds human capacity in terms of speed and processing scope. 


For instance, in sales, AI can evaluate the viability of pursuing potential leads, aid in identifying new clients, and refine the accuracy of price quotes. Tools such as Seamless.AI, 6sense, and Salesforce Einstein are AI-driven solutions that facilitate these processes. 


"It is too early to be implementing AI." 

AI technology may be at its early stages, but there have already been significant developments that led to the implementation of remarkable solutions. And it is revolutionizing different industries. 


For instance, the capital markets are now witnessing the transformative impact of AI technology. It aids traders in making more informed financial decisions by discerning trends and analyzing vast volumes of data. 


"AI will replace human jobs." 

One of the biggest fears people have about Artificial Intelligence is that it will render human jobs obsolete. This makes job security a concern for many. While AI might alter the significance of certain roles, it leads to a shift in the functions that humans oversee. 


A survey revealed that 38 percent of employees anticipate automation affecting their roles in 2023, with 13 percent fearing complete job displacement due to AI. However, despite these concerns, AI is projected to generate an additional 12 million jobs rather than replace them.¹


An example of this adjustment is the integration of chatbots. Businesses are increasingly leveraging chatbots to enhance product discovery and customer engagement. Chatbots provide instantaneous responses and round-the-clock operation. This strategic move enables customer service agents to focus on addressing more complex issues.²


"AI can be fully objective." 

AI systems are built on data curated by human experts, thus, inherent biases in human input can influence AI models. This highlights the need for a deliberate approach when considering the integration or avoidance of artificial intelligence, informed by thorough research and consideration. 


Eliminating bias entirely is currently challenging, but efforts must be made to minimize it during AI training. It's crucial for those handling AI to form diverse teams and encourage peer reviews to counter confirmation bias effectively. 


"I can manage without AI." 

According to IBM, 35 percent of companies are already leveraging AI, and an additional 42 percent are exploring its potential for future implementation.³


This means organizations will require employees who are adept at using AI or have basic knowledge of it. Even if you think AI isn't the quickest solution to your work problems, you should revisit your decision regularly given the evolving landscape of technological innovation. Over time, you're likely to discover ways in which AI can add value to your career in this digital age. 


Related Reading: 5 Ways to Separate Yourself from Other Candidates 


There's less to fear and much to be excited about AI. 

AI tools are now a part of many people's works, and it is here to stay for a long time. If you haven't tried using it yet, research how to use it responsibly and use it to help advance your career. 


Related Reading: Improving Innovation in the Workplace 


HARNESS YOUR AI SKILLS AND MORE WITH ALLIED ONESOURCE 

If you think your current job isn’t maximizing your AI skills and potential, maybe it's time to look for other opportunities. Allied OneSource is a multi-disciplined business solutions partner and consulting firm that’s here to help you. 


We'll help you find a job in Light Industrial, Development, Manufacturing, and more. You can browse our job openings or submit your resume. Get in touch with us today to learn more! 


References 

1 Watters, Ashley. "30+ Artificial Intelligence Statistics and Facts for 2023." CompTIA, 13 Jan. 2023, connect.comptia.org/blog/artificial-intelligence-statistics-facts

2 Kostusev, Denis. "AI: Separating Myths From Reality And Identifying Where It Fits In Your Business." Forbes, 7 Nov. 2019, www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2019/11/07/ai-separating-myths-from-reality-and-identifying-where-it-fits-in-your-business/?sh=738cb33e4377

3 “Global Data from IBM Shows Steady AI Adoption as Organizations Look to Address Skills Shortages, Automate Processes and Encourage Sustainable Operations." IBM, 19 May 2022, https://www.ibm.com/downloads/cas/GVAGA3JP. 


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