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Professional Division; Managed Services
During crises, governments face immense pressure to deliver accurate, time-sensitive data while maintaining essential services. When a major state government needed to rapidly build specialized COVID-19 tracking teams, they faced a critical challenge: how to deploy qualified personnel without disrupting crucial public services.
Allied OneSource stepped in with a strategic staffing solution that would protect both public health and government operations.
A major state government with over 5,000 employees needed to rapidly build specialized teams for COVID-19 tracking and reporting. The challenge was complex: they needed to deploy skilled workers across multiple counties while keeping essential government services running smoothly.
Moving existing staff to respond to COVID would disrupt critical public services. Additionally, hiring permanent employees wasn't feasible given the uncertain duration of the pandemic. They needed a partner to deliver qualified personnel quickly without compromising their ongoing operations.
Allied OneSource developed a comprehensive staffing strategy that aligned with the state's urgent needs. After thorough discovery meetings with leadership, we crafted precise job descriptions and identified key skill requirements for each role.
We then built three specialized teams:
Allied OneSource delivered measurable results throughout this mission-critical project.
Strategic Deployment
We successfully placed over 100 qualified professionals across multiple counties, achieving full staffing capacity within the project timeline. Our teams maintained consistent performance throughout the eight-month duration.
Operational Continuity
The specialized teams worked seamlessly across all functions—from call center operations to field testing and IT support. This coordinated effort ensured zero disruption to existing state services while enabling real-time data tracking.
Quality Assurance
Our rigorous recruitment process and onsite management resulted in high team retention and consistent quality in data collection. Teams maintained effective cross-department collaboration throughout the project's duration.
The partnership demonstrated Allied OneSource's unique ability to deploy highly specialized teams during a crisis—an approach few could achieve during the pandemic. This strategic staffing solution also delivered lasting benefits for the state:
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